Privacy Policy
How we protect your privacy and handle your personal information
Last updated: December 2024
Introduction
Letters Beyond ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
- Name and email address
- Profile information (bio, location, website)
- Account preferences and settings
- Communication preferences
Content You Create
- Letters to loved ones
- Journal entries and reflections
- Memory albums and photos
- Tags and categories you assign
Usage Information
- Pages visited and features used
- Time spent on the platform
- Device and browser information
- IP address and location data
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your account registration and manage your profile
- Enable you to create, store, and manage your content
- Send you important updates and notifications
- Improve our services and user experience
- Ensure platform security and prevent abuse
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize us to share specific information
- Service providers: With trusted third-party services that help us operate our platform
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent at any time
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal or legitimate business purposes.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences. Essential cookies are necessary for the platform to function properly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: inkfusionlabs@icloud.com
Address: Letters Beyond, [Your Address]
Data Protection Officer: [DPO Name and Contact]